Customer Service
We are committed to the highest level of customer service and are dedicated to helping our customers easily manufacture quality finished products. Contact your account manager or one of the customer service representatives below to place an order, or with any questions or concerns you have.
Powder Systems
Located in Defiance, OH | Toll-free: 800.251.3033 | Fax: 419.783.4319 | R & D Technical Support: Email | 419.782.5010 ext. 5376
Flavor Systems
Located in Riverport, MO | Toll-free: 877.639.6002 | Fax: 314.291.3523
Encapsulates & Inclusions
Located in Riverport, MO | Toll-free: 877.639.6002 | Fax: 314.291.3523
Cereal Systems
Located in Lincoln, NE | P: 402.470.2021 | Fax: 402.470.3549
Mary Snyder
Customer Service Manager
402.470.5126 / Email
Our offices and warehouses will be closed on December 25th and January 1st, in observance of Christmas and New Years Day. In addition, the Bridgeton, MO warehouse will be closed on 12/27 - 12/28 for inventory.
Balchem Ingredient Solutions is a technology-driven, food and beverage solutions company developing complete systems, including ingredients and flavorings, to finished products.